Returns & Exchanges
At Coromandel Watch Co., we stand behind the craftsmanship of our timepieces and offer a 30-day return window for items in original, unworn condition. We strive to ensure your complete satisfaction with every purchase through a seamless and transparent exchange process.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the item you wish to return.
Package Your Timepiece
Carefully place the watch in its original presentation box, ensuring all protective films, manuals, and warranty cards are included to avoid restocking fees.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and securely attach it to the outside of your shipping carton.
Inspection and Refund
Once our horologists verify the condition of the returned watch, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing